Interest rates go up and down. The economy grows and then slows. But in the networking technology world there is only one speed – fast forward. That’s why you need a fast paced technology partner like Friendware Security solutions. Our manages internetworking service (MIS) is a premier, Web-enabled offering that provides your company with a powerful set of flexible yet comprehensive end-to-end architecture, design, engineering, implementation, and lifecycle management options to help enable your e-business network and strategies.

MIS provides a comprehensive set of features and capabilities focused on secure IP networking. It allows your company to fulfill its need for operations support and technical consulting with a range of service options for network management and network integrations services. Our service allows your company to select the level of support required from a managed service provider to augment your own capabilities while providing valuable services that your users demand. MIS offers operations support from network monitoring and a full fault management to performance and capacity management. The MIS Web-enabled portal provides a real time view of the status of your network, open trouble tickets and access to real time reports.

We provide these services by taking an end-to-end view of both your company’s wide and local area networking technologies, and we go beyond routers to also include switches and hubs. In addition, MIS provides network architecture, design, engineering and overall project planning. The Friendware Security MIS team partners with your company to develop the overall network strategy, implement the solution, and provide on going lifecycle support for the day-to-day management of your network.

Friendware Security’s MIS service offers unparalleled reliability, thanks to both a state-of-the art Network Operating Center (NOC) and more than three decades of expertise in enterprise networking.

Flexible MIS Support Packages:

Network Architecture & Deployment – Includes Network Design, Network Engineering and Network Implementation. Each of these functions can be purchased independently from one another or as a group.

Monitoring – Provides Network Review, Network and Equipment Monitoring, Network Supporting a Desk Tier 2 and Reporting.

Fault Management – Delivers all of the components of the first to plus fault configuration management and change management.

In addition, MIS provides the following lifecycle management options that are available with the fault management package:

1. Ongoing Network Planning
2. Performance Capacity Planning and Troubleshooting

Performance Capacity Management